One QR scan and they’re in: browse, order, earn points, redeem rewards, book appointments — no download, no forms, and a Zalo-verified phone number when customers agree to share it. Everything they do becomes an event in CNV CDP.
Waiting an hour means customers who buy anyway don’t need the voucher — saving offer cost.
Trigger New customer
Delay Wait 1 hour
Condition No order yet?
Action Issue 10% voucher
Action Send Zalo message with code
Game turns for every order
More engagement, more return visits.
Tie turns to real revenue instead of handing them out freely.
Trigger Order created
Condition Value ≥ 200,000 VND?
Action Grant 1 spin
Action Send game link
FAQ
Frequently asked questions
Do customers need to install anything?
No. The Mini App runs inside Zalo; customers open it by QR code, link or Zalo search.
How does the Mini App get a phone number?
Zalo provides the verified number when the customer agrees to share it — shortening verification and member activation.
What if no template fits?
Use Vibe Code Studio: describe it in plain language and AI builds the page, data and flow — great for stamp cards, warranty lookups or event check-ins.