Built for your industry
The same platform, but every industry has its own buying rhythm, touchpoints and metrics. Pick yours to see the playbooks, apps and KPIs that matter.
Retail & store chains
Orders in the POS, customers spread across branches, offers printed on paper. CNV CDP connects your POS to a Zalo Mini App, unifies customers from every branch and invites them back right on their buying cycle.
- Counter QR, one-tap identification
- POS sync per branch
- Repurchase reminders on cycle
Food & beverage
Order, book a table, earn and redeem — all inside Zalo. CNV CDP links iPOS, KiotViet FnB and Misa CukCuk to your Mini App so every drink and every meal belongs to a customer — then brings them back with games, birthday treats and well-timed offers.
- Order and book in the Mini App
- Points you can explain in one line
- Game turns with every order
Beauty, spa & aesthetics
Bookings, treatment packages, appointment reminders, sessions-remaining tracking and aftercare — automated on Zalo. Clients feel looked after, front desks make fewer calls and fewer packages go unfinished.
- Booking with day-before reminders
- Packages with sessions remaining
- Aftercare & reviews
Clinics, healthcare & pharmacies
Appointment booking, follow-up reminders, post-visit guidance and pharmacy membership — on Zalo, where patients already are. Data in one place, with strict role-based access.
- Booking & ZBS reminders
- Appointment tables in Data Hub
- Pharmacy membership
FMCG & distribution
On-pack QR codes, points games, dealer sign-ups and store locators — CNV CDP helps brands pull buyers from marketplaces and retail shelves into an owned Zalo channel, then nurture them with first-party data.
- On-pack QR + gamification
- Direct sales & points
- Dealer leads & store locator
Education & training
Results, teacher feedback, timetables, fee reminders and enrolment — on Zalo Mini App and Zalo OA. Student data lives in Data Hub while journeys handle reminders and next-course invitations.
- Results in the Mini App
- Student tables in Data Hub
- Class and fee reminders
Automotive & car care
Vehicles per customer, maintenance schedules, digital warranty cards and automatic reminders on Zalo — so every oil change, wash and scheduled service comes back to your shop.
- Vehicle records & service reminders
- Digital warranty cards
- Prepaid service packages
Don’t see your industry?
The same platform works for any business with returning customers. Tell us your challenge and the CNV team will propose the right playbooks.
- Real estate
- Travel
- Manufacturing
- Finance
- B2B services
Ready to own your customer relationships?
Spend 30 minutes with a CNV specialist: see the platform on sample data for your industry and leave with a 7-day rollout plan.