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Connect the systems you already use

20 ready-made connections for retail, e-commerce, CRM, payments and gifting — plus a REST API, webhooks and an HTTP node for everything else. Keep your current software; CNV CDP enriches the data and runs engagement.

Retail & POS

Customers, orders, products and loyalty points.

SapoSapo, Sapo Go, Sapo Loyalty
KiotVietKiotViet Retail and FnB
iPOSF&B customers and orders
Misa CukCukF&B customers and orders

E-commerce & fulfilment

Orders, products and shipping status.

HaravanCustomers, orders, products
NhanhOrders, shipping status
AhamoveDelivery — from the Mini App & CDP bundle

CRM & service

Customers, conversations and opportunities.

PancakeCustomers, conversations
GetflyCustomers, opportunities

Payments

Gateways, e-wallets and self-matching transfers.

VNPayPayment gateway — from the Mini App & CDP bundle
MoMoE-wallet — from the Mini App & CDP bundle
AlepayPayment gateway — from the Mini App & CDP bundle
Bank transferOrders confirm themselves on receipt

Rewards & gifting

A rewards catalogue for point redemption.

Got ItDigital gift provider
UrBoxDigital gift provider
Reward NetworkCross-brand offer network on CNV CDP

Zalo & CNV ecosystem

Engagement channels and ecosystem apps.

Zalo OAZBS/ZNS and Follow OA messages
Zalo Mini AppCommerce, membership, booking
Loyalty AppPush notifications for members
TopupTop-up wallet and transactions

Some connections depend on your plan — for example POS/CRM APIs are included in the Mini App, CDP & API bundle. See Pricing or ask the CNV team. Pricing

For developers

No connector? Still covered.

Six ways in and out for your own systems — from a custom website to an in-house ERP.

Webhook

Your system pushes changes into CNV CDP; each call can start a journey.

REST API & API Token

One scoped token per integration, revocable instantly. Read and write customers and data from internal systems.

HTTP node in journeys

Call any CRM, ERP or service mid-journey and use the response downstream.

Tracking SDK

A website snippet for page views, click rules, identify calls and Zalo sign-in.

Dynamic Hook

A campaign type that receives dynamic signals from external systems for custom flows.

File import / export

Import .xlsx, .xls and .csv; export your data whenever you need it.

API token guide Tracking SDK snippet

Before you connect

Three things that keep data clean from day one

  1. Clean the sourceDuplicates, malformed phone numbers and test records travel with the data. Cleaning at the source is far cheaper than after.
  2. Standardise phone numbersPhone numbers join customers across systems: 0901234567 and +84901234567 would become two people.
  3. Pick a source of truthWhen both your POS and the CDP can edit a profile, decide up front which one wins so they never overwrite each other.

Need a custom integration?

Describe your stack and the CNV team will recommend the best route: connector, webhook, API or HTTP node.

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