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Parents and learners stay informed — staff answer fewer repeat questions

Results, teacher feedback, timetables, fee reminders and enrolment — on Zalo Mini App and Zalo OA. Student data lives in Data Hub while journeys handle reminders and next-course invitations.

A sample journey

  1. Enrols through Zalo
  2. Gets class and fee reminders
  3. Parents view results
  4. Signs up for the next course

Popular apps

CoursesBookingService packages

Challenges

What’s holding growth back

Data in too many places

Timetables in one place, grades in another file, feedback in teachers’ group chats.

The same questions, again

Parents ask across channels and staff look everything up from scratch.

Expensive enrolment

Reliance on ads, when satisfied parents are the best referral channel.

How CNV CDP helps

Four plays that make the biggest difference

01

Results in the Mini App

Grades, feedback and course progress — built quickly with Vibe Code Studio when you need a custom page.

02

Student tables in Data Hub

Students, classes and test results in custom tables — one source for every team.

03

Class and fee reminders

ZBS reminders and payment requests, sent automatically on schedule.

04

Student referrals

A referral programme with clear attribution and rewards.

Metrics to watch

Measure what makes customers return

  • Parents viewing results
  • Next-course enrolment rate
  • Students from referrals
  • Response time to parents

Ready to own your customer relationships?

Spend 30 minutes with a CNV specialist: see the platform on sample data for your industry and leave with a 7-day rollout plan.