Collect & unify
Orders live in your POS, chats in Zalo OA, points in a spreadsheet, sign-ups in a form. Data Hub pulls it all into CNV CDP — automatic sync from your sales software, webhooks and APIs, file imports — and ties every record to the right customer profile.
Connect once; customers and orders keep flowing in on schedule.
Appointments, warranty cards, survey answers — anything beyond customers and orders gets a home.
Every new row can trigger an automation journey the moment it lands.
Capabilities
Sapo, Sapo Go, Sapo Loyalty, KiotViet Retail and FnB, Haravan, iPOS, Misa CukCuk, Nhanh, Pancake and Getfly — one connection per branch if you need it.
Choose the data, direction, frequency and whether to backfill history — with a clear source of truth so systems never overwrite each other.
No connector yet? Push data by webhook, issue a scoped API token per integration, or import .xlsx, .xls and .csv files.
Design your own tables and column types. Rows arrive manually, from Dynamic Forms or from apps built in Vibe Code Studio.
Overview, Traffic and Cost screens show which connection is busy and which just stopped — before a journey goes wrong.
Journeys log what they did for each customer and check before acting again — nobody gets the same message twice.
How it works
Pick the platform, sign in and grant access once on that platform’s own page.
Choose the data types, direction and schedule.
Compare record counts and normalise phone numbers — the key that joins customers across systems.
Data shows up in Customer 360 and Segments, ready to trigger journeys.
Sample playbooks
Consistent data between CNV CDP and your other tools.
Estimate Token usage before switching it on for a large base.
Members feel the value of the programme.
Logging to Data Hub ensures each tier is celebrated only once.
FAQ
Connecting opens the door; syncing moves data through it. After connecting, open Sync settings to choose data types and a schedule.
Use a webhook so your system pushes changes, an API token to call the CNV CDP API, or a file import for static data.
The phone number is the join key. Normalise one format (0901234567 and +84901234567 would be two people) and clean the source before syncing.
Spend 30 minutes with a CNV specialist: see the platform on sample data for your industry and leave with a 7-day rollout plan.
